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Book an Appointment
Drop off a device for repair or book a one-on-one session
1
Details
2
Appointment
3
Confirm
Your Details
Name *
Email *
Mobile *
Street Address *
Suburb *
Postcode *
Appointment Type
One-on-One Appointment
30 minute session
$150+
Repair Drop Off
Express check-in
$0
Help Session Details
Help Category *
-- Please choose an option --
General tech advice / troubleshooting
Remote Support
Email / Account Access & Password Recovery
Phone or computer setup
Transferring data / photos / files
Hacks / scams / identity fraud
Training / lessons
Other
Describe the problem *
Office Hours
Mon–Thu: 9:30am – 5:00pm | Friday: 9:30am – 3:00pm
Saturday: 10:00am – 2:00pm | Sunday: CLOSED
Preferred Date *
Preferred Time *
Sunday appointments incur a
$450 surcharge
.
Who is this appointment for? *
Myself
My Partner
Parent / Grandparent
Business
Devices involved *
iPhone
Android Phone
Windows PC / Laptop
Mac / MacBook
iPad / Tablet
Other
Please select at least one device.
Is this related to a business, legal matter or deadline? *
No
Yes
Scam / Fraud / Hacking
Is this related to scams, fraud or hacking? *
No
Not related to scams or identity theft
Yes
Involves scams, hacking, fraud or ID issues
Has any money been lost or moved?
No — just seems suspicious
Yes — money moved from a bank account
Yes — cryptocurrency was accessed
Yes — both bank and crypto affected
I'm not sure — something isn't right
Amount at stake
-- Please choose --
Under $1,000
$1,000 - $10,000
$10,000 - $50,000
More than $50,000
Not sure
Extra notes (optional)
Drop-off Details
Device Model / Repair *
Device Password / PIN
Brief summary of the issue *
Office Hours
Mon–Thu: 9:30am – 5:00pm | Friday: 9:30am – 3:00pm
Saturday: 10:00am – 2:00pm | Sunday: CLOSED
Confirm & Submit
Yes, I need priority service
(+$100)
WE REQUIRE 24HRS NOTICE IF YOU WISH TO CANCEL. OTHERWISE YOUR FEE WILL NOT BE REFUNDED.
Scope & Accuracy Notice
Your fee is calculated based on the information you provide. If the appointment requires significantly more time or complexity than described — including missing passwords, additional devices, or undisclosed issues — additional fees may apply at the technician's discretion.
I confirm that all information I have provided is honest and accurate.
I understand that for one-on-one appointments a fee is required and will be forfeited for late cancellations or no-shows.
I understand I am responsible for bringing any passwords, passcodes and 2FA devices.
I agree to the
Terms & Conditions and Privacy Policy
.
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